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Noticeboard

Ordering your prescription by email - The practice recognises that many patients that do not have an online access account are concerned about ordering their prescription. We have therefore set up an dedicated email account to receive prescription requests. Requests can be accepted directly from the patient or on behalf of the patient from a relative, friend or carer if appropriate. All requests should include full patient details; Name, Address, Date of birth and all items required (please note we will be unable to respond to requests which detail 'everything'. Items must be named. We will process requests via email within the same 48 hour time frame as long as staffing numbers at the practice allow. We are unable to process requests early and ask that patients do not request for the purposes of stock piling. Please include the name of the pharmacy you would like your prescription sending to and we will arrange for it to be forwarded directly to them.Please email your request to prescriptions.amp@nhs.net

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery after 2pm once sufficient time has elapsed.

We always ask patients to take responsibility to contact the practice for their results. Please do not assume that 'no news is good news'.

Please remember that our reception staff are not qualified to comment on results and are only able to pass on information from the GPs.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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