Noticeboard

Our Flu Vaccination clinics will begin in September. We will be offering vaccinations to all patients aged 65 years and over. All patients with Chronic Conditions who are considered at risk. Pregnant women and children aged 2 - 3 years. There are several flu vaccines available and patients will be booked for the one that is most effective for their age. Our clinics will be timed according to the delivery of each of these vaccine types. This may differ slightly for each category. 

We hope to start booking our clinics in August once we have received confirmation of delivery dates. We hope to have completed our vaccinations by the end of November.

We would ask all patients contacted to book an appointment to respond to our first invitation. If you have not received an invitation by the first week of September and think you fall into one of the categories above please contact us and check.

Appointments

Seeing a Doctor or Nurse Practitioner

Since our move to Alderwood Medical Practice we have reviewed our appointment system a number of times.

The practice offers patients the opportunity to book appointments in three different ways:

The majority of our appointments are 'book on the day'. We ask patients to contact us on the day they wish to be seen. This means that we begin our working day with all but a few appointments available.

A small number are available for patients to pre-book. This allows for patients who have been advised to return for a review with a certain GP or Nurse Practitioner to pre-book an appointment at the appropriate time.

Alternatively appointments are available via our on-line booking service and we would encourage patients, wherever possible, to register for on-line booking.

We are aware that our appointment system will not suit everyone but we have found that the 'book on the day' system has reduced the number of appointments that are wasted by people who have booked in advance and then failed to attend.

Seeing a Nurse or Healthcare Assistant

All nursing appointments are pre-bookable and are allocated according to the requirements of each individual patient.

When requesting an appointment to see the practice nurse you will be asked the reason you are booking to see her. This allows the receptionist to offer you an appointment at the most appropriate time.

We realise that you may not want to discuss your appointment with the receptionist but we can assure you that all information is completely confidential. Knowing in advance what each patient is attending for allows the practice nurse to manage her time more effectively and reduce waiting times for other patients.

Telephone Consultations

If you would like to speak to a doctor or Nurse Practitioner, we can arrange for this at the end of morning surgery. Please give the receptionist as much information as possible including an appropriate contact number; this will then be passed to the doctor.

Please note that the doctors have a limited amount of time between finishing morning surgery and leaving for home visits, it is important therefore that you are available on the number you have given.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website