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Ordering your prescription by email at - The practice recognises that many patients that do not have an online access account are concerned about ordering their prescription. We have therefore set up an dedicated email account to receive prescription requests. Requests can be accepted directly from the patient or on behalf of the patient from a relative, friend or carer if appropriate. All requests should include full patient details; Name, Address, Date of birth and all items required (please note we will be unable to respond to requests which detail 'everything'. Items must be named. We will process requests via email within the same 48 hour time frame as long as staffing numbers at the practice allow. We are unable to process requests early and ask that patients do not request for the purposes of stock piling. Please include the name of the pharmacy you would like your prescription sending to and we will arrange for it to be forwarded directly to them.

Over the Counter Medication

Medications available to purchase over the counter (OTC)

We would like to advise patients that as from 1st August 2018 a range of medicines that are available to buy over the counter from pharmacies and supermarkets will no longer be routinely prescribed by the practice.

This decision across Staffordshire follows a recent national consultation and NHS England guidance.

NHS England has identified over £569 million being spent on prescriptions for medicines, which could otherwise be purchased OTC from a pharmacy or other location. The annual cost of these medicines in Staffordshire is £5 million.

We hope that patients will understand the rationale behind this decision and agree that this money could be put to better use to support more serious health conditions.

If patients have any complaints or concerns about this decision we would advise they contact PALS on 0800 030 4563 or

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